Exchange or Return Policy
30-Day Exchange or Return Policy:
We want you to love your purchase from VogueFlo! That's why we offer a hassle-free 30-day exchange or return policy. Here's how it works:
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Eligibility: To be eligible for an exchange or return, items must be in their original condition, unworn, and with all tags attached.
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Initiate Request: If you're not completely satisfied with your purchase, simply contact our customer service team within 30 days of receiving your order to initiate an exchange or return request.
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Exchange or Refund: Depending on your preference, we'll assist you with exchanging the item for another size, color, or style, or process a refund to your original payment method.
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Return Shipping: Customers are responsible for return shipping costs unless the item received is incorrect, damaged, or defective.
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Return Process: Our customer service team will provide you with detailed instructions on how to return your item. Please ensure to package the item securely and use a trackable shipping method.
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Inspection and Processing: Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. Upon approval, we'll process your exchange or refund within a reasonable timeframe.
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Confirmation: You'll receive confirmation via email once your exchange has been processed or your refund has been initiated.
If you have any questions or need further assistance with your exchange or return, please don't hesitate to contact us at info@vogueflo.com. Thank you for shopping with VogueFlo – we appreciate your business!